Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Berlin crews are already moving. We dispatch New Berlin units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our New Berlin branch after hearing the same complaint over and over from New Berlin, WI property owners — the "24/7" number that never actually answers. Every technician on our New Berlin roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Repair in New Berlin isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Berlin, WI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Berlin, WI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any New Berlin property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Berlin call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New Berlin started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Berlin dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our New Berlin teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Berlin property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Berlin, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
New Berlin businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Berlin get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every New Berlin job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our New Berlin, WI warehouse keeps drying equipment close, which typically puts a New Berlin tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our New Berlin team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available New Berlin crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a New Berlin job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Berlin work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New Berlin, WI, most New Berlin calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every New Berlin job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Berlin properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in New Berlin using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in New Berlin, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Berlin jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our New Berlin guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover New Berlin and the surrounding zip codes listed below, plus neighboring communities throughout New Berlin, WI.
Beyond New Berlin itself, our coverage extends across nearby zip codes, with additional New Berlin, WI crews available for large-scale or commercial losses. If your address falls inside or near New Berlin, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Berlin, New Berlin, WIReach our New Berlin line directly and get a technician on the way today.
Call +1-844-234-5373